Knowledgebase
You are here: Portal Home > Knowledgebase > Email Setup & Help

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Cannot send mail: No valid recipient error.
Symptom: Client using Outlook reports that sending mail fails with an undeliverable notice. The...
Views: 911

How can I control spam?
The following steps will help to dramatically reduce the amount of spam seen in your mailbox....
Views: 960

How do I automatically delete mail for certain email addresses?
If the catchall (or default) mailbox is not needed, and you do not wish to receive mail for...
Views: 868

How do I read mail via webmail?
To access mail via a web browser, go to: http://www.yourdomain:2095 OR...
Views: 868

How do I report spam that I received?
For most people, who are not used to reading email headers, a service such as that offered by...
Views: 891

How do I setup a POP email?
Click Mail Manager. Click Add/Remove POP Accounts. Click Add Account. Enter the name, select...
Views: 972

How do I setup an email filter?
Click Mail Manager. Click Block an E-Mail Address. Click Add Filter. Mail can be filtered by...
Views: 871

How do I setup Outlook or Outlook Express on my computer?
Start Outlook or Outlook Express. Click Tools and choose Accounts. In the "Internet...
Views: 996

Installing a stand alone form to email script
Due to the insecurities of most form to email scripts that are available online for free, we're...
Views: 876

Not receiving mail.
Symptom: Client is not receiving email at one or more mailboxes under their account. Cause:...
Views: 902

Someone is spamming using my email address
Symptom: Client reports they are receiving bounce notices of failed email delivery for email they...
Views: 2163

What is an email alias?
An email alias is a name@yourdomain.com that does not have a corresponding POP3 box set up. For...
Views: 888

What spam filtering is available?
Spam is estimated to comprise one piece of email in every eight received. To reduce the...
Views: 929

Where is my Mail Manager?
All email functions are handled under the mail manager option in the control panel. To access...
Views: 884