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06/14/2007 00:00
DEUCE server clients
Tonight, 06/14/07, we will be replacing one of the hard drives on this server. Your sites will be unavailable during this time so we will not start until 10pm EST. It will take us several hours. Please do not work on your sites starting at about 9pm EST because the changes you make will not be kept as the backups will be processed before we start.
UPDATE: 06.15.07
All sites are up and have not been down. We are aware this is causing some issues with you gaining access to mail and your control panels. Please bear with us as it is taking longer than expected. We are still working on it. Some of the sites were very large so we were moving them all manually. We've taken extra precautions so that web sites would not be down for your visitors. The only issues are with you accessing to make changes, logging in to your control panels and access webmail.
We will keep you updated here.
UPDATE: 6:00pm EST:
We're currently deep into the usernames beginning with T. You should be able to log in no matter where the account is resolving. This is just like picking up a book, walking it across the room, and setting it down on a table. The book is exactly the same, only the location is different. If for some reason you are running a php-based application that requires register_globals to be on, that's likely the problem, since this is a new server and globals are off by default. You should be able to login to everything else at this time IF your user name comes before T.
More updates to come.