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06/14/2010 19:17

Site defaced?

Just a quick update to the clients who had their sites defaced by the Saudi Arabia hacker.  All defaced pages have been replaced with backups.  We were able to restore from last...

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06/10/2010 22:12

We do not send emails! WARNING!

It has been brought to our attention that people (including ourselves) are receiving emails that look like they are from thedesignshoppe.com, but I assure you they are NOT.

These emails...

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05/19/2010 19:03

Domain Pricing - INCREASE July 1st, 2010

Attention Resellers of domains and all domain owners.  Effective July 1st, 2010, domain prices will go up.  This should only be in the range of about a .50 increase.  This is...

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02/02/2010 22:28

Backup Reminder

As always, you should keep a backup copy of your site.  This is a regular thing that you should do anytime you make big updates or changes to your site.  It's easy to do.  Login...

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01/06/2010 17:00

Deuce Server Clients - Minor Update

For the next 30 minutes, we'll be doing a quick update on the server so you may see a bit of downtime.  Please know that everything is fine, this is just something that we need to take care...

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11/24/2009 12:47

Zen Cart Users: 1.3.8

URGENT! 

If you are using Zen Cart, you must immediately upgrade. 

Here's the reason:

* Title: Zen Cart "record_company.php" Remote Code ExecutionMore »


11/03/2009 21:49

Asked for support and problem is fixed?

Sending a quick update to let those that have asked for fixes on their sites which widely range, you will notice that your requests are taken care of, but may not receive an email reply from...

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11/01/2009 10:51

Facebook users? WARNING

WARNING:  Do not open any of the emails that you are receiving regarding Facebook Update Tools, Login Changes, etc. These are ALL viruses.  There are no updates needed that would be...

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11/01/2009 10:47

Not receiving mail?

Mail servers are and have been up and running at all times.  If you cannot receive email to your mail program on your computer simply do this:

Click Start, run and paste this:

...

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11/01/2009 10:44

Disk Space Warnings?

Attention all clients:

If you are receiving disk space usage warnings, it could be that you have backups that are still residing within your hosting account.  Simply delete them...

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10/31/2009 08:58

ATTN RESELLERS!

Please fill out a help ticket to be given your new IP address for your WHM login.  Do not login to your current WHM and make any changes as they will not be reflected on your accounts.

...

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10/29/2009 10:09

Your site hacked? Part 9

Just a quick update to announce that we are moving sites around starting today and will run through the weekend.  We're looking at a maximum (if any) downtime for sites one by one for 30...

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10/28/2009 19:19

Your site hacked? Part 8

For those that need webmail access, you can get into webmail, but not all programs are working.  There are three mail programs to select from.  While we continue to work on this, try...

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10/28/2009 08:43

Your site hacked? Part 7 (sitebuilder users)

We've restored your sitebuilder program for those that are using the sitebuilder.  All of your sites are in tact.  All you need to do is do a "publish" on Step 7 and your site will be...

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10/27/2009 09:18

Your site hacked? Part 6

You can now access your cpanels.  Webmail is something we are still working on.  Fantastico is next after that because it's not a necessity, but a convenience and not stopping anything...

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10/26/2009 20:42

ACE server webmail/cpanel

Webmail and cPanels are now restored for the ACE server clients.  More to come.


10/26/2009 07:07

Your site hacked? Part 5

We are still working and have worked through the weekend.  Most of the sites are back online.  Keep in mind that we are working on web site restores prior to getting to the cpanels...

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10/24/2009 12:12

Your site hacked? Part 4

Since I have a moment here while the latest batch of my own scripts is running to just drop the whole home directory backup into each person's /home on deuce, extract it, then delete it, I'll...

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10/24/2009 09:29

Your site hacked? Part 3

We are still working on this.  Some people cannot get to their control panels, we are aware of this.  You can access your site through FTP.  If you do not have an FTP program,...

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10/23/2009 21:58

Your site hacked? Part 2

Update:

We are working through the night.  What we've found is that an amateur, nuissance hacker has accessed various sites and loaded a mini-script that rewrites all index pages...

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10/23/2009 20:04

Your site hacked?

Update:

Yes, our servers (as well as many others across the net) this morning were
hacked.  The good thing is that this was an amateur hack where they did a
rewrite...

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10/15/2009 13:57

New Scam Emails ..... Be On Alert!

There are a few new scam emails cropping up these days.  Remember to NEVER click on an attachment in any email unless you are sure you know where it came from.  Here are some of the...

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09/24/2009 23:00

Domains and Hosting setup: System Maintenance Scheduled

Starting at 9PM EST on Friday, October 23rd through Saturday, October 24th at 6AM, we will be doing regularly scheduled maintenance on our accounting system.  You will still be able to...

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08/25/2009 22:27

DIY Shoppes - Upgrade Announcement

We no longer handle the upgrades of DIY Shoppes users that are not hosted on our servers.  Due to the inability to troubleshoot other servers, we are forced to stop this service effective...

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06/30/2009 22:11

Fantastico Users - various updates released

If you are using Fantastico for any of the following programs on your site, please take time to update yours.

  • Joomla 1.5: 1.5.10 -> 1.5.11
  • LimeSurvey: 1.72 ->...

    More »


    06/28/2009 12:27

    Attention Zen Cart Users - Security Updates *Urgent*


    This urgent announcement is coming from the Zen Cart creators:

    Zen Cart Security Vulnerability Alert + Patch

    If you are running a Zen Cart store, it's important that you...

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    05/10/2009 22:32

    URGENT: Adobe Reader Update - A Must.

    Anyone using Adobe Reader to view any PDF files on their computer needs to urgently upgrade to the newest version.  It's completely free and highly recommended to do.  Here is the...

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    12/21/2008 00:51

    Happy Holidays!

    The Design Shoppe Staff want to wish you a very Merry Christmas and a Happy New Year.  May 2009 be a bright and properous year for you and your businesses.

    12/20/2008 11:52

    WHM - Reseller Announcement

    To all of our hosting Resellers;

    When you login to your WHM, you will notice some changes.  We've upgraded everyone to the new WHM Accelerated version.  Most of it...

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    12/09/2008 15:26

    Attention Bandit server clients..... Changes!

    Effective immediately, we've made some major changes on this server.  Thanks to the PCI compliant requirements, we had to restrict a few things and implement a few others. ...

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    06/25/2008 00:00

    Phishing Alert!

    Phishing Alert:
    If you have received email from ICANNResolve, claiming to be from the ICANN.org Resolutions Department, please ignore it. It is a phishing...

    More »


    06/18/2008 00:00

    More new templates added!

    We're up to 465 templates to choose from with our sitebuilder.  Today we added 12 more.  Our sitebuilder is an advanced web site builder. You can easily create a web site...

    More »


    06/17/2008 00:00

    Now Introducing RapidSSL Secure Certificates

    We're now offering a low cost way to secure your web site with your own secure certificate assigned to your domain.  RapidSSL is a 128 / 256 bit single root SSL certificate....

    More »


    06/03/2008 00:00

    Introducing NEW Round Cube Webmail

    An exciting new addition to the commonly used Horde and Squirrel Web Mail is now released and available for use.  RoundCube Webmail is a browser-based multilingual IMAP client with an...

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    05/07/2008 00:00

    Control Panel File Managers

    If you login to your control panel and try to open your File Manager, you will get a popup that says:  'optionselect-content' id is missing

    Simply click OK to make...

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    04/08/2008 00:00

    Sitebuilder Maintenance for ACE server clients....

    We're doing an unplanned maintenance update on our sitebuilder on the ACE server.  If you are using the sitebuilder and are on that server, you will not be able to access your...

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    03/01/2008 00:00

    Front Page Extensions - Attn: Front Page Users

    Please also note that Microsoft has recently discontinued FrontPage -- this change means that we will no longer receive version updates or patch fixes from Microsoft. While we...

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    10/24/2007 00:00

    Billing Gateway maintenance.... Upcoming.

    This is JUST our billing system and account processing.   This will have NO effect on any hosting account or our web site's support ticket system.
    ...

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    10/10/2007 00:00

    Billing Transactions

    Notice:  As of October 2007, all hosting accounts will receive a reminder notice 2 days prior to payment due.  If payment is not made within 2 days of receiving the invoice, the account...

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    08/04/2007 00:00

    Received a bill in the mail regarding your domains?

    If you have a website, then you have a domain name, like "thedesignshoppe.com". To own a domain, you have to renew it annually (some choose to renew for several years at a time)....

    More »


    07/06/2007 00:00

    Billing Gateway maintenance.... Upcoming.

    For those that are on monthly credit card payments, we were just notifed by Authorize.net, our credit card gateway company, there will be downtime on processing. 

    You may...

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    06/16/2007 00:00

    Blue Lagoon Cpanel Theme

    If you are using this theme, you cannot get into your control panels any longer as it is not supported with the new Cpanel 11 version. 

     Please submit a help ticket and...

    More »


    06/14/2007 00:00

    DEUCE server clients

    Tonight, 06/14/07, we will be replacing one of the hard drives on this server.  Your sites will be unavailable during this time so we will not start until 10pm EST.  It will take...

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    06/13/2007 00:00

    AWESOME add-on for phpBB users

    For those that are using phpbb for their message boards on site know already how hard it is managing all their member.  Spammers joining to spam are a dime a dozen.  Phpbb is a great...

    More »


    06/10/2007 00:00

    ACE server - email

    We worked FOREVER with the makers of cpanel to fix the password incompatibility between cpanel 10 and 11 affecting email. Every time we thought we found the problem, it lead to something else,...

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    06/09/2007 00:00

    **UPDATED** SERVER MAINTENANCE - DEUCE SERVER clients only

    We've decided to reschedule the DEUCE server work instead of the pre-planned 06/09/07 10PM time.   We already upgraded everyone to the new Cpanel 11 version and we don't want...

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    06/08/2007 00:00

    Not seeing your new control panel?

    If you are not seeing your new control panel when you login, simply close your control panel and  do this on your computer:

    Click Start
    Click Run and click...

    More »


    06/08/2007 00:00

    Everything's in the clear! ACE clients

    We're all back to normal.  I am still working on two things:  The sitebuilder and fantastico.  Please give me just a bit longer to reconfigure both of these - they are not...

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    06/07/2007 00:00

    ACE server clients - problem revisited

    Thursday has been quite the day for us here and our clients on the ACE server.  Those that have submitted help tickets have been updated throughout the day. 

    Long...

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    06/06/2007 00:00

    Cpanel 11 releases

    Just FYI:

    All servers will eventually have the cpanel 11 version in use.  Right now only 2 are using it.  This will not affect your web sites functionality other than...

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    06/05/2007 00:00

    ACE SERVER clients

    Check your control panel's NEWS section for updates.

    03/07/2007 00:00

    New system running with few issues!

    I'd like to thank all of our clients for having patience with us during the accounting system switch.  We've had a few minor issues, but overall it's been a great move. ...

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    03/03/2007 00:00

    NOW LIVE!

    New billing system is now live and active.  We expect a few issues with individual accounts as we are still going through hundreds of clients one by one to make sure each is configured...

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    02/20/2007 00:00

    New Billing System Integrates with Help Desk!

    We're just about done with configuring and importing clients into the new billing system.  This billing system will integrate with a Help Desk so you won't have to have two logins...

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